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Sharepoint asks for credentials password 3 times before opening a document


Article Information
Article ID: 111
Author: System Administrator
Created: 5/18/2010
Modified: 5/18/2010
Views: 125

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Symptom

Microsoft Office and SharePoint keeps asking for a password 3 or 4 times before opening the document in both Windows 7 and Vista. This tends to happen only once until you have opened a document in the SharePoint site

Resolution

YourOfficeAnyWhere provide hosted SharePoint Solutions, Email and hosted terminal server solutions.

To resolve this issue please perform the following

  • Locate and then click the following registry subkey:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WebClient\Parameters
  • On the Edit menu, point to New , and then click Multi-String Value
  • Type AuthForwardServerList , and then press ENTER
  • On the Edit menu, click Modify .
  • In the Value date box, type the URL of the server that hosts the Web share, and then click OK
  • Note You can also type a list of URLs in the Value date box. For more information, see the "Sample URL list" section in this article.
  • Exit Registry Editor.

Note You have to restart the WebClient service after you modify the registry or restart the PC if this is easier.

Sample URL list

The following is a sample URL list:

https://secure.yourofficeanywhere.co.uk

http://customerportal.yourofficeanywhere.co.uk

http://*.yourofficeanywhere.co.uk

*.yourofficeanywhere.co.uk

This URL list enables the WebClient service to send credentials through the following channels.

This solution is provided by YourOfficeAnywhere a Cardium Company. For EmailAnywhere, DocumentsAnywhere and our WorkAnywhere/ApplicationsAnywhere solutions please visit our web site http://www.yourofficeanywhere.co.uk



This URL: http://support.yourofficeanywhere.co.uk/Customer/KBArticle.aspx?articleid=111